Online & Phone Sewer Bill Pay
We offer online wastewater billing account services. (Ampstun is our new billing software - this link will take you to that site)
You can also pay by phone at: 877-285-3271 (you will need your account number)
Customers can always send in or drop off payments in cash or check at Town Hall (1550 Thompson's Station Rd West, Thompson's Station, TN 37179).
With the online payment option, you can pay your bill any time, 24 hours a day. 7 days a week.
What You Will Need to register for your online account
To pay your bill, you will need your account number and the balance owed. This information is located on your printed billing statement. (Note: Our system allows customers to pay for charges on their wastewater accounts electronically, but it will not show what is currently owed, the due date, or past payments.)
Requesting Your Account Number
You may request your account number by calling the Town of Thompson's Station Wastewater Billing Department at 615-794-4333, ext. 4.
There may be a small service fee to cover processing and handling. The Town of Thompson's Station receives no part of the service fee. A receipt can be printed after the transaction and one will also be sent to the email you provide.
Make a Payment
Go to the Wastewater online account, sign in and make your payment.
How is my wastewater bill calculated?
Water meter usage information is obtained from HB&TS and is used to calculate monthly wastewater billing amounts.
Monthly wastewater fees are assessed by the following:
Monthly Fee of $29.00
Usage Fee of $8.10 per 1000 gallons of water used
Example: Water usage for the month was 5000 gallons.
5000/1000 = 5 x $8.10 = $40.50 + $29.00 = $69.50 monthly fee
The wastewater fee is calculated the same for ALL users that discharge to the Town wastewater system.
For questions about your bill, contact the Town of Thompson's Station Wastewater Billing Department at firstname.lastname@example.org or (615) 794-4333 ext. 4.