The Town will investigate credible complaints of ordinance and code violations within the Town limits. All complaints received are addressed within five (5) business days. They are addressed and citizens are given a time frame to comply. Once the case is in compliance we close it out, however, if no progress has been made, depending on the violation, further action may be needed.
Enforcement responsibilities are divided among the departments. Town staff shall have the sole discretion to prioritize the investigation and enforcement of codes. While we are investigating the complaint, your name and contact information will be kept confidential, however, upon completion of the investigation your information does become part of the public record.
See the Code Violation Handout for more detailed information.
Note: Violations of construction hours may be directed to the Williamson County Sheriff’s Office.